Monday, April 20, 2009

confessions of a retail associate

Can I just make a post to rant about work? I need to let some of my frustration out. I had a bad night at work; ok, most nights grate on my nerves, but I was really frustrated tonight. I work in retail, at an arts & crafts store. I love to shop there, but not work there. But that's what I'm doing now, until later on in the summer (I got the job for that art camp !! wooohoooo). Most of the customers are nice and polite, but then there's that handful that reeeaally gets on my nerves. It's the people coming in for school projects, and they have no idea what to get or even where to start, and all of a sudden, you're the expert on all things lighthouses. Or dioramas. Or masks. It's like they have no clue how to be even the least bit creative, and I'll be honest - I don't really understand that. Let me clarify something here though. I like helping people, and I really wouldn't mind spending the time to talk with the customers, and help them out, give my opinion, etc. However, if I did all that, I wouldn't get everything else done that I'm supposed to. That's one of the things I really don't like; it's like help the customers, and greet each one you see, or get the things done that you were told to get done. It's annoying; they expect you to be an octopus and do 8 million things at once.
Tonight I saw that I was written up for my drawer being $10 short yesterday. This is what really made me frustrated. I know it wasn't me; I only had a few transactions yesterday, and I always count out people's change twice, just to make sure. They started this new thing recently, where they have 2 people on a drawer for the day: one in the morning, and one at closing. So when I came in last night and got on my register, someone else had already been on it. I'm 99% positive that the $10 short incident happened while this other person was on there. I'm sure they wrote both of us up. And the worse thing is, even though I commented on the notice that said I was short yesterday, it will probably still be on my record or whatever. It is completely unfair for me to be blamed for something I didn't do.
And I volunteered to work tomorrow for a girl that's got an appointment. Why am I so nice? sheesh. I should have said I had plans (to not work), and seen if they could get someone else to work for her.
yayy for retail.

3 comments:

  1. I SO know what you mean [I had a post about 10 things I hate about working on Saturday recently]. We had a problem where I work a while back about money being short in the drawer when multiple people worked out of it. What I started doing, [& you might want to look in to] is counting the money & such as soon as I clock in, record it, maybe have a manager or supervisor check off on it, and then you have yourself covered. If they come back and say, hey your drawer was short, you can show them the record you made & they can go from there.

    Anyways, CONGRATS on the art camp job! That is awesome.

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